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Let's Build Your Generative Ai Chatbot Today

The experts at Width.ai build production grade ai products and can get you going with custom chatbots trained on your data in a few sprints.

What Custom Chatbot Development Services does Width.ai Offer?

Our different engagement models for how we help you move through the always shifting space of custom ai chatbot development.

Hire-a-Dev For Your Ai Chatbot
Need a single engineer to join your team to help you build ai chatbots? Our hire-a-dev model integrates one of our experts into your existing development team. This is best for companies who have an existing team working on chatbot solutions and just needs assistance.
Project Based Ai Chatbot Development
Looking to build a SOTA chatbot leveraging large language models? Let Width.ai build your production grade chatbot for use cases such as customer support, ecommerce shopping, technical support, or as a product. Let's scope out your project!
Ai Chatbot Development Consulting
Looking for expert advice on how to build ai powered chatbots for your business? Want to understand if the pipeline you've designed is the best solution for success? Our chatbot and ai consultants can help you go from idea to a production chatbot.
Explore our Ai Chatbot Development Services
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Matt is an AI expert in a sea of could/would/should be experts. He is a quick learner, has a sharp mind for business, and knows how to bring AI to organizations struggling to make sense of it all. We used him as a consultant and will re-engage as our internal discussions and project planning progress.

Nick Matteucci

CEO, WorkOtter
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Matt is an expert. He's also a friendly, flexible, and able communicator. He came through just as promised and was able to suggest a helpful work flow for the project. I hope and plan to work with him again.

Jim Dennen

Professor, Denison University
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Matt is an experienced AI expert who can shortcut your time to market. He has a wealth of knowledge and is very willing to share it.

Mic Black

Mic's Lab Pty Ltd
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Matt has expert-level knowledge and a great consultant. He helped us assess an outside vendor and allowed us to ask the right/intelligent questions. In the end, his knowledge saved us from getting into a deal that I think would have been very bad. Saved us $10s of 1000s of $s.

Nicky George

CEO, SalesHawk

How Do Ai Chatbots Help Your Business?

Offer customers a unique shopping experience that converts better or reduce costs via automated conversations. Our deep expertise of building flexible chatbots that scale over time gives you an edge in the age of generative ai.

Automate Conversation Tasks
Automate the process of customer support and other conversation focused customer engagements through our custom built chatbot pipelines.

Chatbots allow you to automate huge chunks of workflows by interacting with customers easily and kicking off downstream processes through dynamic chatbot pipelines.

These dynamic pipelines allow us to use our domain expertise of NLP to build automation pipelines based on the conversation going on in real time.
Evaporate your customer churn
Sales driven chatbots have lead to 30% of a stores sales, and abandoned cart chatbots can boost revenue by 25% through keeping shoppers engaged (read our article!).

Build custom chatbots that guide customers through a workflow and help them along a sales process.

Help customers get quick questions answered without needing you to show them what to do. These chatbots can answer questions instantly for clients in legal, consulting, or digital marketing.
Automatically iterate on processes in real time
Isn't it cool how you can give ChatGPT your current blog post and ask it to improve the article? You can build these exact same pipelines that reframe business processes and feedback cycles in a real time conversational pipeline.

Build a conversational piece to any ML process that let's you or your customers make iterations that the models understand.

Find conversational pain points in your industry and attack them from a new automated angle with high ROI chatbots that will speed up all your back and forth and iterations.

We've Got The Receipts on Building Custom Chatbots

We've been building custom ai chatbots that outperform old school frameworks with GPT since 2021. Our original article shows how even back in GPT-3 you could leverage the power of these large language models to build custom ai chatbots that don't go off the guardrails and learn your exact tones, language, and preferred conversational queues. Check out our original architecture above or give the article a read below.

Why our chatbot developers?

Width.ai uses a cutting edge understanding of the chatbot industry and the SOTA frameworks to develop chatbots that are successful across domains.

Width.ai Case Study

The Exact Steps to Implement Custom Ai Shopify Chatbots for Customers

How we build custom chatbots for Shopify stores that are proven to keep customers on your site and increase conversation rate

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Width.ai Case Study

Do Users Prefer Chatbots or Menu-Based Formats? Deep ai chatbot research

Faster is better! Proven research that customers prefer chatbots over filters and layered navigation.

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Width.ai Case Study

How we build custom Wordpress chatbots for more customer engagement

Take advantage of the extensive ecosystem of plugins and APIs Wordpress offers to integrate a custom chatbot to improve customer service or business operations.

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Width.ai Case Study

The best fine-tuning framework for chatbots

How we use MosaicML for fine-tuning open source LLMs for our custom chatbots.  

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Width.ai Case Study

How we fine-tune open source LLMs using RLHF for custom chatbot solutions

Transforming generic open source LLMs into conversationalists and advanced ai agents.

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Width.ai Case Study

How to train and deploy Vicuna and FastChat LLMs

How we train & deploy these open source LLMs that are designed for better conversational flows. These are great LLMs for small local models.

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Width.ai Case Study

Our framework for custom Salesforce chatbots to automate sales & marketing

Salesforce's built in ai capabilities lack the required customization to build truly valuable chatbots that actually automate tasks. You need control over the chat infrastructure to make it yours.

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Width.ai Case Study

Zendesk Custom Ai Chatbot using Our Framework

Control over data, control over prompts, control over how the chatbot works - that's what you get when creating a custom chatbot. Our Zendesk chatbots understand your business use cases.

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Width.ai Case Study

How we built a customer service chatbot using an open source LLM

How we took an open source LLM and through fine-tuning, optimization, and user feedback built a powerful customer service chatbot to improve customer satisfaction.

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Width.ai Case Study

Powerful chatbots connected to your ERP System

Instant document search, database record retrieval, Q&A, and more use cases with custom chatbots attached to your ERP system.

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Width.ai Case Study

Turbocharge limited chatbot frameworks like Dialogflow with LLMs and RAG

Take the benefits of structured frameworks like Dialogflow and modernize them with our chatbot framework.

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Width.ai Case Study

How we build in-domain conversational systems with LLMs and RAG

Our full breakdown on our SOTA chatbot framework. We use ability trained LLMs, RAG, prompting frameworks and more for our success.

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Width.ai Case Study

A year end review of the best open source LLMs for Ai chatbots

A review of some of the best options for building ai chatbots with open source models based on our results.

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Width.ai Case Study

Custom intent classification models for Chatbot Systems

Intent classification is a key part of the success of custom chatbots. We show how we build these systems for various chatbot use cases.

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Width.ai Case Study

Our favorite techniques for building LLM-Powered Autonomous Agents

Some of the frameworks we use for building agents that work on end to end processes by planning and executing.

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Are your custom ai chatbot solutions set up to integrate into existing systems?

Yes! Pretty much all of the chatbots we build are used as integrations into existing systems. We build all of our natural language processing systems as deployable APIs so they can easily be added to a SaaS UI, internal workflow, or mobile apps. 

Does custom chatbot development take long?

There are a ton of variables that go into the length of time it takes to go from zero to hero when building truly intelligent chatbots. Things like:

- What is the scope level (MVP vs Prod)?
- Are we integrating external tools and APIs into the workflow?
- How complex is our knowledgebase?
- Are we tracking customer interactions?
- Do we have any speed or infrastructure requirements?

Completely drive the timeline. We scope everything ahead of time so you know exactly what the plan is and how we will get there.  

Looking For A Solution That Works?

Let's talk about building a custom machine learning or ai solution